Violence against retail workers: the law & what it means for retailers
21 May 2024
We control lifecycles and make market-leading indemnity spend reductions
Our employer’s and public liability team specialise in investigating claims from injuries to employees, customers, contractors and the public, especially those with a cross-jurisdictional element. We act for a broad range of clients in this market.
Our portfolio includes global specialist insurers, Lloyds and London Market underwriters, brokers, and Financial Times Stock Exchange (FTSE) 100 and FTSE-250 companies. We also represent many local authorities, fire and rescue services, police forces, charities and schools.
We have considerable knowledge of specific employer’s liability issues arising in the construction, retail, leisure, manufacturing, transport, logistics and public sectors. We manage work-related injury claims resulting from manual handling, falls from a height, chemical exposures, inadequacy of protective equipment, plant equipment and psychiatric injuries (arising from discrimination claims). We also advise clients on the provision of equipment and practices in the workplace in relation to COVID-19 Regulations.
In relation to public liability, we advise insurers and their insureds in the public and private sectors, providing claims management and resolution advice. We handle claims relating to occupiers’ liability, contractors’ liability, trespass, public works, private landlords and social housing.
Through our forensic approach, we identify opportunities for recoveries or contributions from other parties. With the support of our industry-leading complex injury and fraud teams, we assist with high-value or suspicious employers’ and public liability claims. At every stage, our lawyers work within quality and supervision frameworks to develop efficient case handling strategies, focused on swift resolution. We drive the resolution of claims to control lifecycles and make market-leading indemnity spend reductions.
Our dedicated policy development team monitor changes in the legal and insurance markets, keeping clients informed of current and future developments.
Brilliant. They are excellent technically, and get what our needs and desires are. They provide a tailored approach that works well for us"
Chambers and Partners, 2022