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Casualty Claims Innovation

Expertise. Automated.

Combining Clyde & Co's legal expertise with automated intelligence, to deliver the lowest overall indemnity spend for our clients.

What is Clyde & Co's casualty innovation product suite?

We have developed a series of innovative products as part of our new technology platform for casualty claims handling, so you can choose the right products for your business. All of our casualty claims handling innovations.  draw on the deep experience of our legal, forensic and fraud teams, to provide automated solutions that span the claims lifecycle. 

  • Delivering cost and time savings 
  • Quick and easy to implement alongside your existing claims systems
  • Built around your specific requirements and processes
  • Helping you deliver a better claims experience for your policyholders


Contact us

We would like to pilot these tools with some of our teams to understand how they fit with out processes.

major UK insurer

I'm very excited to see how the Fraud tool can support us, it looks great.

major UK insurer


You can choose the right products for your casualty claims needs

From the processing of new instructions, fraud screening, reserve and offer calculation, to settlement, and pursuit of recoveries. Our innovation platform provides assistance with all of these tasks, offering guidance to claims handlers to enhance their capability and at the same time reducing our clients’ reliance on legal panel. 

Our innovation casualty product offering includes:  

  • MOJ Claims Manager – our end-to-end, automated process for handling MOJ Portal claims
  • Fraud Screen – an automated fraud screen against a variety of internal and external data sources
  • Costs Assessor – an AI tool that automatically reads solicitors’ costs letters to ensure completeness of information and assess whether proposed figures are correct
  • Loss of Earnings and Pensions Calculator – allows for calculation of past and/or future loss of earnings including pensions contributions
  • Recoveries Assistant – a batch processing tool for recoveries claims that can automatically generate a wide range of documents
  • Accommodation Claims Calculator – easy to use, and with the option to apply actuarial life expectancy or substitute with specific life expectancy

The main aim of all these products is to save you time and money by harnessing the power of automation. You can choose all of the products or just the ones you need. 

To find out how these products can streamline your processes we can arrange a demonstration of how they work before organising a free trial of our innovation platform. Please contact us today to find out more.


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Key Features

Key Feature

Machine Learning

Our platform intelligence evolves constantly, delivering ever improving claims outcomes

Key Feature

Process Automation

Routine processes are automated, ensuring operational efficiency savings

Key Feature

Handler Guidance

Supporting your handlers with recommendation on offers and guidance on case conduct

Key Feature

Automated Calculations

Rules-driven to improve accuracy and consistency, enhancing handler capability

Key Feature

Improved Fraud Detection

Automatic comparison of key documents to identify areas of inconsistency

Key Feature

Automated Documents

Batch processing alongside the ability to generate key documents

Why choose Clyde & Co’s Casualty innovation products suite?

Designed in partnership - built around real client needs 
Our products have been designed in partnership with our clients. They combine the best of human and machine intelligence, delivering a broad range of benefits to our clients and their policyholders.

Built by experts to deliver the best technology
We’ve worked with industry experts to create cutting edge technology-based solutions that deliver value and make it easier to use our services.

Constantly evolving to deliver new value to your casualty clients
Our innovation group is working actively with our lawyers and with our clients, to continue to bring new products to market, and to enhance the products that are already available.  

Find out how Clyde & Co's innovation suite can transform your casualty claims operation

Coverage and
Key Benefits of our casualty innovation products suite

Flexible Design and Implementation - built around you

Our products provide a broad range of benefits to clients:

  • Delivering lower overall indemnity spend through better claims outcomes
  • Giving clients greater control of the claims process, up-skilling claims handling teams in the process 
  • Delivering time and resource savings for clients 
  • Enabling clients to reduce their reliance on legal panels – only using lawyers when they really need to
  • Enhancing the policyholder’s claims experience with Clyde & Co

Our innovation platform is infinitely flexible to meet clients’ needs. All client implementations are entirely bespoke, built around the client’s claims handling philosophies and operational processes.

We work with clients’ operational and IT teams to ensure the seamless integration of technology within their businesses.


Key Contacts

Damian Rourke


Damian leads our casualty fraud team, advising on fraud risk and strategy across a range of claims types. His insight into how insurers are adapting their businesses to use technology to deliver indemnity spend savings, is key to informing our current and future innovation product developments.

+44 (0) 161 240 8485 View details

Mark Hemsted


Mark is one of our most experienced client relationship partners. He leads the firm's volume motor practice, handling MOJ and OICP portal claims and multi track injury. His expertise and knowledge mean that he’s been ideally placed to advise on the initial innovation products that have been developed.

+44 (0) 161 829 6410 View details

Chris Murray


Chris specialises in complex personal injury litigation in relation to EL and PL matters, and road traffic accidents. His client facing responsibilities put him right at the heart of the emerging challenges our clients are facing with their claims businesses.

+44 (0)161 240 2659 View details

Ben Parsons

Head of Digital

Ben is leading the firm’s strategy for digital innovation in Casualty. A core component of his role will be working in partnership with both our key clients and our casualty partners to prioritise new innovation products for development.

+44 (0) 161 240 2870 View details

Personal Injury

Our highly rated personal injury team handles claims defence work

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